Q: Why do I need to transfer my web site? What does website migration involve?

A: When your present web hosting provider can no longer satisfy the needs of your website, or if you experience regular network downtime, or if you are made to wait for hours for the client support staff to reply back to you, it might be a good idea to change your hosting provider, i.e. to migrate all the files for your web sites together with your databases from your current provider to your future provider. At Commerce Servers, we know that this can be difficult and time–consuming. That’s why we’ll perform all that for you at no cost!Our highly accomplished technical team will move your site content from your current web hosting provider to us. Our techs have got extensive experience with website migration and can handle everything – from a conventional WordPress weblog or Joomla–driven web site, to an extremely complex, custom–built web application.

Q: Why do I need to transfer my web site? What does website migration involve?
Q: Just how long will the website migration process take?

A: There are many aspects to take into consideration – the overall amount of files, the size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. That said, we do try to implement all website migrations in a 48–hour time period. Smaller–sized web sites are transferred faster – usually in under 24 hours.

Q: Just how long will the website migration process take?
Q: What info will I be asked to give to your Website Migration Department?

A: Yes. We’ll need to have the name of the site that you want us to move. We will also need a means to access your present hosting account so that we can get the content pertaining to your web site.

Q: What info will I be asked to give to your Website Migration Department?
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We’re focused on protecting the safety of the private information obtained from the clients. To do this, we use technical security measures in order to prevent the loss, the misapplication, the modification or the unlawful disclosure of the personal data under our control. The security measures include, but are not limited to: physical, electronic and managerial operations to protect and secure the details that we accumulate on the Internet. When we ask users to provide financial info (such as a credit card number), this info is protected using the Secure Sockets Layer (SSL) encryption technique.

Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will my website be unavailable during the transfer?

A: Your site will work just like it did before with your old hosting provider. Once we have finished the transfer, your site will be configured to work on our system and we’ll alert you to preview it. If it is functioning properly, all you will need to do is edit the NS resource records for your domain. Your web site will be migrated over to us without any downtime.

Q: Will my website be unavailable during the transfer?
Q: Will my old hosting provider need to provide any info/assistance?

A: Nah. We will never contact your web hosting provider about anything at all. They won’t be aware of the web site transfer either.

Q: Will my old hosting provider need to provide any info/assistance?
Q: Does it make a difference what platform my current provider is using?

A: Yup. We support all standard Linux–driven hosting platforms. We do not support Windows–powered hosting platforms, as we do not provide Windows hosting solutions ourselves.Additionally, we don’t support proprietary website creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make a difference what platform my current provider is using?