Many users who begin using their first web hosting account, or switch companies, usually have queries concerning how certain things are executed or stumble upon predicaments when setting up various things such as emails, website settings, and so on. That’s why, many web hosting companies have prepared documentation with common questions and issues in order to help their clients get info quickly and easily. As a result, the customer support engineers can concentrate on real problems that particular customers may be encountering, because the solution for the minor things will be available on the World Wide Web and clients can fix them without contacting the client care staff. Having detailed documentation is exceptionally important, particularly for new clients without any prior experience whatsoever, as the web hosting service entails an immense amount of features and lots of individuals can get baffled about what to do. A good knowledge base can both help you complete the procedures that you want and discover how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we’re offering feature a comprehensive knowledge base where you can find all you need to know in regard to your hosting account. Irrespective of whether you wish to set up a brand new database, to redirect a domain name by means of an .htaccess configuration file or to create an email address on your desktop PC or feature phone, you can just read our step-by-step help articles and all the info that you require will be there. When you visit a given section of your Hepsia Control Panel, you will see articles that are relevant to the features that you can access through it. In case you wish to see the full collection of articles and get acquainted with all the features that Hepsia is offering, or simply to read generic information about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to cover any predicament that you might experience, but if you do not find what you are looking for, you can always contact us, as our tech support staff members are at your service 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an exhaustive knowledge base for all our current and potential clients, so in case you purchase a semi-dedicated server account through our company, you’ll be able to find any information that you are looking for at any moment. We’ve got heaps of educative help articles, which will help you better understand what is happening in your account – "What’s PHP?" and "What are file permissions?" are merely two instances. Our exhaustive manuals will help you accomplish anything you wish – extract files from an archive, import a database, redirect a domain name, etc. Also, we also have troubleshooting instructions, which will enable you to discover what causes a specific problem and the possible solutions for it. If you aren’t able to send e-mails or your domain opens a 500 Internal Server Error message, for example, you can check our knowledge base and rectify the problem momentarily. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.