One of the typical reasons to get a server of your own is that you'll have complete control over the software environment and you'll be able to install anything you need. This will permit you to run applications which require specific software to be present on the hosting server, which is not possible with a shared Internet hosting server in which you can install software just inside the account, but not on a root level. In case you are not very acquainted with such matters, nevertheless, you may come across issues as managing a server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, so our administrators will be able to deal with different tasks which should be carried out or can resolve a variety of issues that you may come across.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is obtainable with all virtual private server plans which we offer and you'll be able to add it either during the signup or at any time later on via your billing CP. It includes sixty minutes of custom work on your web server, so our admins can easily assist you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed in the event that it does not work correctly, so you won't have to waste time to discover what is wrong since they can aid you in a very quick and professional manner. Because this is a one-time upgrade, you could get it just when you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective if you cannot do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers Hosting

The upgrade is available with all our dedicated servers hosting and provided you add it, our experienced admins will be able to assist you with everything on your server. This includes setting up any third-party software that you may want to use on the web server and troubleshooting any script that performs badly or doesn't run at all. Our upgrade comes with 60 minutes of work and in the event that a specific task isn't very time-consuming, we will add the remaining time to your account. You will be able to see how many minutes are left inside your billing CP and use them when you need support again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in the event that you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require support afterwards, you'll be able to add it from the server billing area. 30 minutes of custom work are included in our Managed Services pack also, but if you require additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your applications will be installed and set up in the best feasible way.