A live chat is a real-time method of communication between a hosting provider's support team and its customers. It is a very efficient way to receive some info about the hosting services or get some issue resolved since you are speaking with a live agent. The benefits of using a real-time chat service rather than calling or opening a ticket are the reduced chance of errors any time you exchange info such as usernames or domain names, the faster response time as the communication is real-time and the fact that you don't have to stay on the chat constantly - you are able to do something else while the representative investigates the issue in question. Furthermore, you are able to join a live chat room from any computer that's connected to the world wide web, avoiding the phone fees that you'll need to pay when you're calling to another country.

Live Chat Support in Cloud Hosting

As a part of the support services that we supply for all of our cloud hosting, we've live chat support that is online each and every day, even on holidays. You're able to get in touch with us regardless of whether you already own an account or not, considering that we can help you with nearly anything, ranging from giving you basic info on our services in case you are not a client yet and you are considering to purchase one of our plans, to assisting you with creating an email account in an e-mail client. A part of the problems are more complex and time-consuming, and you'll have to take advantage of the ticketing system which is built-in the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is available every single day, even on weekends and holidays. It's one of the best ways to find out more about our semi-dedicated hosting packages if you don't have an account yet or to get a problem resolved if you're a client and our support agents will help you live no matter what time of the day you join our chat. In case you're unsure which plan is more suitable for your sites, in case you need advice whether you should acquire a specific upgrade and how to obtain it or in case you've got troubles setting up an e-mail account on your computer, you'll be able to get in touch with us and we will supply you with the necessary info straight away. The live chat is online even after our phone lines are off for the day, so if you have an account here, you can be certain that you'll always receive quick assistance with any question or problem that pops up.