A 99.9% Server Uptime
We’ve built our cloud hosting system using dependable hardware and heavily customized software. Our admins have installed a customized version of SELinux on each of our web hosting servers in order to ensure optimal security and stability. We’ve added a number of anti–DDoS units along with highly effective firewall software to make sure our internal network is invincible and secure.
Our cloud hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee stays unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also built our own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware supplied by Juniper. In addition, on each router, we have installed a firewall with an intricate set of rules that will sift all questionable requests.
As a result, in each of our datacenters – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is available with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to lower all possible risks with our cloud hosting plans and despite the fact that our company provides premium–quality support, there are instances when the customer is simply not happy with what we offer. Or he has to migrate to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not happy, you will receive a full refund.
24/7 Technical Support
We have diligently handpicked each member of our 24x7 support team to ensure that we can provide the best tech support that you can get. Each one of our support engineers has many years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Besides, they are at your disposal 24x7 – you can call them whenever you want and they will get back to you as fast as possible.
Their average response time is just twenty minutes, whereas with many other hosting suppliers you have to wait for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to within 60 minutes.