Customer Support Channels
A 1–hour Response Guarantee
Offering good quality support in a timely manner is our high priority, so that we support each cloud hosting plan with a one hour ticket reaction warranty. Once you submit a ticket or drop a message, our client help and support team will try all they could do to deliver the most acceptable answer to your situation and to supply you with advice quickly.
A Top–quality Support Service
You could email us 24x7x365 with any query you’ve got involving our services. We’ve got techs working all the time to generate support whenever needed. You’ll be able to the ticketing system or drop a message anytime, or you can pick–up the phone or make use of the live chat through working hours.
An Intuitive Help Section
The Control Panel presents a thorough practical knowledge base which is integrated into all parts. In each section, you will find a Help press button which will load for you a selection of step–by–step courses on how to make use of a specific function or carry out a selected action. Additionally, we have prepared course video tutorials to enable you to get a better idea of the Control Panel’s interface.